Personal Data Protection Policy at Villa Tatrica, ul. Pitoniówka 9A, 34-511 Kościelisko, hereinafter referred to as the Property.
Who is the data controller?
The data controller of your personal data is Chrobak Jozef Usługi Remontowo-Budowlane Villa Tatrica, with its registered office at ul. Bulwary Słowackiego 20, 34-500 Zakopane; NIP 7371085402, REGON 490664157, the owner/manager of the Property.
Any inquiries, comments, and objections regarding our Personal Data Protection Policy should be directed to villa.tatrica@gmail.com or to the address: Villa Tatrica, ul. Pitoniówka 9A, 34-511 Kościelisko
What data do we process? How do we obtain it?
We process only personal data that you voluntarily provide to us.
Your personal data is collected in connection with the booking process, contract conclusion, service request at the Property, or through information you provide via the contact form on our website, platforms we cooperate with, or other direct communication channels.
For what purpose do we process your data and on what basis?
The processing of your personal data is necessary to perform the contract we have concluded with you, to manage your booking, and to handle your inquiries.
Legal requirements necessitate processing your data for tax and accounting purposes. We also process your personal data based on the legitimate interest of the Property, which is:
ensuring the provision, security, and settlement of services/bookings/transactions related to the services we provide to you, including enforcing compliance with the Property’s internal rules; handling your inquiries directed to the Property, when they are not directly related to the performance of the contract;
conducting statistical analyses of the Property’s website, including its functionality, service improvement, and the assessment of visitors’ main interests and needs;
conducting statistical analyses of online portals facilitating the conclusion of contracts with the Property/booking services requested by you, including functionality, service improvement, and the assessment of visitors’ main interests and needs;
debt collection, conducting judicial, arbitration, and mediation proceedings; data retention for archival purposes and to demonstrate compliance with legal obligations;
processing your data for direct marketing of the Property’s products and services, including sending commercial information based on your consent.
The legal basis for processing your data is the Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC
What data may we ask for?
Depending on the purpose and method of data collection, we may ask for the following data:
First name, last name
Residential address
ID card/passport number
Vehicle registration number
Phone number, email address
Company name, address, NIP
Credit card number, bank account number
Do you have to provide your data?
Providing personal data is voluntary, but necessary to provide the services we are to deliver, such as handling your booking or performing other services covered by the contract.
Consent to receive information about special offers, promotions, discounts, and other marketing actions is also voluntary. It is needed to send you our newsletter. If you do not consent to receive such materials, we will simply not send them. You can change your consent at any time.
How long do we store your personal data?
First and foremost, we store data until the completion of your booking or other services we are providing, and until the period for any claims related to these services has passed.
Additionally, your data may be stored for the purpose of preventing fraud and abuse, statistical and archival purposes for a period of 10 years from the end of the contract period/your stay.
For accountability purposes, we will store your data for the period required for the Property to retain data or documents containing such data to prove compliance with legal requirements, including allowing public authorities to verify compliance.
What rights do you have regarding the data we process?
You have the right to:
access your data and request its correction,
in justified cases, request the deletion or restriction of processing of your personal data or object to specific uses of your personal data,
in justified and properly documented cases, request that your personal data be sent to third parties.
Who has access to your data? Who will we never share it with?
Your personal data will only be shared with employees and collaborators who need access to it to ensure high-quality service, including processing your booking/contract/inquiry.
If your data is processed by an external entity, this will only occur at our request and based on an agreement with that entity. We do not share your data with any external entities for their own use – only for the purposes of providing our services. All entities processing your personal data ensure its security and comply with all data protection obligations.
In addition to our authorized employees, data may be accessed by, for example, event organizers in our offer and contractors providing management, accounting, marketing, IT, and legal services to us.
If necessary, we may transfer your personal data to public authorities combating fraud and abuse.
Do we transfer your data to countries outside the European Economic Area?
Your personal data will only be transferred outside the European Economic Area if necessary for the performance of the contract you have entered into or for your service request.
Do we process your personal data automatically (including profiling) in a way that affects your rights?
Your personal data will be processed automatically (including profiling), but this will not have legal effects on you or significantly affect your situation.
Profiling of personal data by the Property involves processing your data (also in an automated way) for the purpose of analyzing or forecasting personal preferences and interests.
Do we use cookies and plugins from other portals?
Cookies
Through cookies (small text files saved by your browser on your computer’s hard drive), the Property collects data related to how you use our websites in order to improve the services offered to visitors and users. This process involves the use of cookies. By adjusting your browser settings, users can block cookies at any time or set them to be placed only when explicitly accepted by the user.
Cookies do not allow the identification of your identity. The data stored in cookies contains information about which pages you visit, the date and time of visits, and other information about your activity on the site.
For the purpose of conducting this analysis, aggregated and anonymous statistical data is captured. During the collection and processing of data, the shortened IP address of the visitor may also be reviewed.
The data is analyzed for the following purposes:
calculating the number of visitors to the site,
tracking which areas of the site are particularly attractive to a given visitor,
analyzing where visitors to the site come from in order to optimize the services provided,
tailoring the offer to specific target groups.
Plugins from other portals
Our website uses “plugins” from social media services and other service providers.
By displaying our website containing such a plugin, your browser will establish a direct connection with the servers of Facebook, Google, or TripAdvisor.
The content of the plugin is sent directly to your browser by the service provider and integrated into the site. Through this integration, service providers receive information that your browser displayed our website, even if you do not have a profile with the service provider or are not logged in at the time.
This information (including your IP address) is transmitted directly from your browser to the server of the service provider and stored there.
The purpose and scope of data collection and further processing and use by service providers, as well as your rights and the ability to configure settings to protect your privacy, are described in the privacy policy of the service providers.
